Zovv – Shipping Policy

Last Updated: October 16, 2026

At Zovv, we aim to deliver your favourite fashion products safely and on time. Please read our shipping policy to understand our delivery timelines and shipping charges.

1. Shipping Charges

• Prepaid Orders: Enjoy free shipping on all prepaid orders.

• Cash on Delivery (COD) Orders: Shipping or delivery charges will apply to COD orders. The applicable charges will be displayed at checkout before you place your order.

2. Estimated Delivery Time

Our estimated delivery time is 4–7 business days from the date your order is confirmed or dispatched, as applicable to the delivery estimate shown at checkout.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

3. Order Processing

Orders are processed after confirmation and are generally dispatched as soon as possible. Processing time may vary depending on product availability and order volume.

You will receive order updates through the contact details provided during checkout, where available.

4. Shipping Address

Customers must provide a complete and accurate shipping address, contact number, and other required details when placing an order.

Zovv will not be responsible for delivery delays caused by incorrect or incomplete information provided by the customer, subject to applicable law.

5. Order Tracking

If tracking details are available, they will be shared with you once your order has been dispatched. You can use these details to track your shipment through the relevant courier service.

6. Delayed or Undelivered Orders

Although we aim to meet the estimated delivery timeframe, delays may occur due to courier issues, weather conditions, operational disruptions, or other circumstances beyond our reasonable control.

If your order has not arrived within the estimated delivery period, please contact our customer support team for assistance.

7. Contact Us

For shipping-related questions or assistance, please contact us using the customer support details listed on the Zovv website.

Thank you for shopping with Zovv!